Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. If you receive a message when trying to install Adobe Creative Suite or Adobe Acrobat, stating that the serial number you are using has been revoked, or is invalid, it is because the serial number you are attempting to use has been blocked by Adobe. If you receive a redemption code, see Redemption code help. The redemption code is a 22-digit alphanumeric code.įind your redemption code or serial number in the email. Note: For Elements products, the serial number is located on the Windows DVD sleeve.įind your redemption code on an insert card inside the box. The serial number is a 24-digit numeric code. What do you have?įind your redemption code beneath the scratch-off foil on the back of the card.įor detailed instructions, see Redemption code help.įind your serial number on the disc sleeve or on the product box. If you purchased your product using a prepaid card, have a boxed product, or bought from a reseller, here's how to find your serial number. You can find your serial number on the Adobe Licensing Website. See Serial numbers, redemption codes, and product codes | Student & Teacher editions. See the section below: Prepaid card, product box, or from reseller. Prepaid card, product box, or from reseller

If you have the product packaging or a redemption code from a reseller, check the following table to find your serial number.

If you have the product packaging or a redemption code from a reseller In the Order number screen, click Downloads and Serial Numbers.

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